Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Freshdesk
Freshdesk Tutorial
Freshdesk Introduction
Sending Outbound Emails through Freshdesk (2:03)
Replying to Inbound Emails in Freshdesk (4:50)
Merging Freshdesk Tickets (4:42)
Why we close Freshdesk tickets when there is nothing actionable from our side
Incident Mangement
The Importance of Monitoring Freshdesk Tickets
"How to"
How to Use/Create a Canned Response in Freshdesk (4:52)
How to Add a Private Note
How to Configure your Signature to save time when replying
Be careful with the "name" of the new applicants when replying!
Teach online with
Why we close Freshdesk tickets when there is nothing actionable from our side
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock
